Shipping Policy

HM Arabia – Kingdom of Saudi Arabia (KSA)

Thank you for shopping with HM Arabia. We are committed to delivering your orders quickly and safely across the Kingdom of Saudi Arabia.

1. Shipping Coverage

We currently ship to all major cities and regions within the Kingdom of Saudi Arabia.

2. Free Shipping

We are pleased to offer FREE standard shipping on all orders within Saudi Arabia.
There is no minimum purchase required unless otherwise stated during special promotions.

3. Order Processing Time

• Orders are processed within 1–2 business days (excluding weekends and public holidays).

• Orders placed after business hours will be processed on the next working day.

• You will receive a confirmation email once your order has been shipped.

4. Delivery Time

Estimated delivery time is:

• 2–5 business days for major cities

• 3–7 business days for remote areas

Delivery times are estimates and may vary due to courier delays, weather conditions, or public holidays.

5. Shipping Partners

We work with trusted courier services within Saudi Arabia to ensure reliable and secure delivery.

6. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS to monitor your delivery status.

7. Delays

While we strive to deliver orders on time, HM Arabia is not responsible for delays caused by courier companies, incorrect addresses, or unforeseen circumstances beyond our control.

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. HM Arabia is not responsible for orders delivered to incorrect addresses provided at checkout.

9. Damaged or Lost Packages

If your order arrives damaged or if you believe it is lost, please contact us within 48 hours of delivery at:
📧 humayunkhanbj923@gmail.com
We will investigate and assist you as quickly as possible.